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Legal statement & privacy policy

Legal notice

This website is provided by Merck Serono International SA (Merck Serono). While we have taken reasonable care in compiling the information on this website, we are not responsible for any action taken by any person or organisation, whether the action is a result, direct or otherwise, of information contained in or accessed through this website, and whether such information is provided by us or by a third party. Nothing on this website should be construed as the giving of advice or the making of any recommendation, and this website should not be relied upon for the basis of any decision or action.

As a result of ongoing medical advances and developments, the information on this website may not always be completely up to date, and for this reason, such information is provided on an 'as is' and 'as available' basis. We make no warranties, representations or give any undertakings, either explicit or implied, about any of the content of this website. The use of information obtained or downloaded from or through this website is at the user's sole discretion and risk.

Information on this website is not intended as a substitute for informed medical advice. Information on the products mentioned on this website may vary by country. Patients and healthcare professionals should check with local medical resources and regulatory authorities for information appropriate to their country. YOU MUST CONSULT A SUITABLY QUALIFIED HEALTHCARE PROFESSIONAL ON ANY PROBLEM OR MATTER WHICH IS COVERED BY ANY INFORMATION ON THIS WEBSITE BEFORE TAKING ANY ACTION.

Copyright

The copyright in this website, including without limitation, in all documents, files, text, images, graphics, devices and code contained in it and in this website's general 'look and feel,' is owned by Merck Serono (All Rights Reserved) or its third-party providers.

You are authorised to copy and print extracts or documents from this website (except for any third-party-owned content which has been identified as such) for your non-commercial use provided any such copy or print retains all copyright or other proprietary notices and any disclaimer contained within them. All Merck Serono logos and trademarks may not be used or reproduced without our prior written consent.

Other than as specifically mentioned above, reproduction of part or all of the contents of this website in any form, including framing, creating any derivative work based on this website and/or its content, incorporation into other websites, electronic retrieval systems or publications is prohibited. No links to this website may be included in any other website without Merck Serono's prior written permission.

We cannot guarantee that you have any right to use third-party-owned content which is available on this website and you must obtain permission from the third-party owner before using or downloading such content. Content which is copyright protected may not be changed, nor may any author attribution notice or copyright notice appearing on such content be altered without first obtaining the appropriate consents.

Except for the limited permission set out above, nothing on this website should be construed as granting any other right or licence.

All product names referred to on this website are trade marks of Merck Serono, except for those marks which are indicated as owned by other companies and all rights are reserved.

Right to use information supplied by user

In the event that you submit any material for inclusion on this website (including without limitation, personal information, know-how, comments, ideas, questions, techniques, abstracts or similar), you agree (i) that such material will not be deemed to be confidential and (ii) to grant to us a world-wide, perpetual, royalty-free, non-exclusive licence to use, disclose, copy, modify, adapt, publicly display and translate all or any of such material for any purpose whatsoever without restriction. We reserve the right, in our absolute discretion, to remove or delete, without notice, any material you submit for inclusion on this website.

Third-party websites and content

This website may contain third-party-owned content (e.g., articles, data feeds or abstracts) and may also include hypertext links to third-party-owned websites. We provide such third-party content and links as a courtesy to our users. We have no control over any third-party-owned websites or content referred to, accessed by or available on this website and therefore we do not endorse, sponsor, recommend or otherwise accept any responsibility for such third-party websites or content or for the availability of such websites. In particular, we do not accept any liability arising out of any allegation that any third-party-owned content (whether published on this or any other website) infringes the intellectual property rights of any person, or any liability arising out of any information or opinion contained on such third-party website or content.

Software downloads

You must ensure that any software downloaded from this website to your computer is suitable for use on your computer and that it is free from viruses.

Changes to this website

We reserve the right to change any part of this website or this legal notice at any time without notice. Any changes to this legal notice shall take effect from the next time you access this website. Notwithstanding the above, we shall not be obliged to keep this website up to date.

Privacy

We take very seriously the privacy of our website users and the security of their personal information. For the purposes of European data protection law, Merck Serono is the company that controls the processing of your personal data.

The purpose of this privacy policy is to set out the principles governing our use of personal information which we may obtain about you. By using this website, or (where applicable) by registering as a user of the services which we provide or by calling our hotline, you agree to this use. We ask you to read this privacy policy carefully. Any dispute which may arise over privacy will be subject to this policy, the data protection notice (if any) incorporated into this website and the provisions of British law.

We may change our privacy policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version, which will apply each time you access this website.

What information do we collect?

  1. Aggregate information
    We monitor the use of this website by collecting aggregate information. No personally identifiable data are collected in this process. Typically, we collect information about the number of visitors to the website, the number of visitors to each web page and the originating domain name of the visitor's internet service provider. This information is used to understand the visitors' uses of the website and may be shared with other companies within Merck Serono and with other third parties.
  2. Personal information
    If you are required to register in order to use this website, to otherwise complete an online application form, or to provide data when calling our hotline, then we will collect personally identifiable information about you, such as your name, e-mail address, country of residence and other information which you voluntarily submit.
    Occasionally we may obtain sensitive personal information about you — for example, information relating to your physical or mental health or condition — but only if you voluntarily provide us with this information. We may also obtain information about your opinions if you, for example, send us feedback, or ask us questions.
    We may also occasionally receive information about you from other sources which we will add to the information which we already hold about you in order to help us improve and personalise our service to you.

How do we use your information?

If we have collected any personal information about you (e.g., because you have registered as a user, or contacted us) then we will hold and use such information in accordance with this privacy policy and with any data-protection notice which we gave to you when you supplied us with your personal information.

How do we protect your information?

If we collect any information relating to you, we will store it on a secure server which is password protected and shielded from outside users by a firewall. We have in place security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.

Use of cookies

Cookies are small files which are sent to your web browser and stored on your computer's hard disk. If you are required to register to use this website, then cookies will be created and transferred to your hard disk upon first registration. They are subsequently used to identify your computer and allow you repeated access to the website without having to log on each time. The cookie is used purely to speed up your access to the website and to the information you wish to see. The majority of web browsers accept cookies, but you can usually change the browser settings to prevent the transfer. However, please be aware that, if you do so, some functionality may be lost.

Agents and service providers

We sometimes employ other companies and individuals to perform functions on our behalf. They may need access to your personal information, but solely in order to perform their functions.

Improper conduct

We may use the information we gather and/or receive about you to investigate and help prevent unlawful activity or activity that threatens our network or otherwise jeopardises the provision of this website.

Access and corrections

If we process personal information about you, then you have a right under data protection law to request access to that personal information (for which we may charge a small fee).

You also have a right to require any inaccuracies in your information to be corrected free of charge. You can ask us to modify your details by sending a letter to your local Merck Serono unit. Please state your name and the subject of your message clearly on all communications and include your username or registration details if you were provided with any. Visit contact information.

How to contact us

References to 'Merck Serono', 'we', 'us' and 'our' are references to Merck Serono International SA and its affiliates. You can contact any Merck Serono affiliate by calling the telephone numbers listed in the 'Contact us' section.